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Call Center Agent (m,w,d) Deutsch Booking Plattform remote in Griechenland
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Personalbüro U. Herrmann
Informationen zur Anzeige:
Call Center Agent (m,w,d) Deutsch Booking Plattform remote in Griechenland
Personalbüro U. Herrmann
Aktualität: 11.06.2024
Anzeigeninhalt:
11.06.2024, Personalbüro U. Herrmann
Call Center Agent (m,w,d) Deutsch Booking Plattform remote in Griechenland
Ihre Aufgaben:
Location: Remote/Work from home, Greece (on-site work available as well)
- Handle all incoming contacts from customers through various channels (phone, email and chat)
- Develop your knowledge continuously to effectively answer customer queries and resolve potential issues
- Use adequate tools, processes and/or methods to ensure the provision of accurate, valid, and complete information
- Make sure that great levels of client service is delivered at all times and ensure a positive experience.
Das bringen Sie mit:
- C1 level of German language, both oral and written
- Passionate about customers and customer service
- Problem-solving skills
- Upbeat and positive attitude
- Ability to cover night shifts on rotation with colleagues
- Ability to identify, apply and explain your product and/or service expertise with clarity.
- WFH requirement: Dedicated space for WFH office Internet requirements: Speedtest needed Only Fixed internet connections is allowed with the minimum Upload speed of 1.5 Mbps / 20Mbps Upload. Desktops should be connected with eathernet cables with the Internet box