Technical Advisor (L1) with German and English
16.06.2024
Personalbüro U. Herrmann
Sofia (BG)
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Technical Advisor (L1) with German and English
Personalbüro U. Herrmann
Sofia (BG)
Aktualität: 16.06.2024
Anzeigeninhalt:
16.06.2024, Personalbüro U. Herrmann
Sofia (BG)
Technical Advisor (L1) with German and English
Ihre Aufgaben:
Support the post-sales support activities including, but not limited to order processing, returns, exchanges, account management, installation, and software activation.
Support the software installation and deployment activities for license users across Microsoft Windows and Apple MAC operating systems
. Support the how to and technical questions from Customer for entire range of client products serviced in the queue.
Resolve known Customer issues through the use of a knowledgebase, direct use of product and operating systems, product user guides, and other reference materials that may be available.
Convenient office location, close to bus stations and the metro
Comprehensive initial training and onboarding (fully paid by us)
Relocation support
Das bringen Sie mit:
Fluency in spoken and written: German B2 and English B2
Strong communication, interpersonal and client relationship management skills
Accuracy, research skills and attention to detail
Good active listening Ability to anticipate and solve problems;
PC skills
Customer service skills
Standorte