25 km
United Airlines Inc. Fluggesellschaft
Customer Service Representative (m/w/d) - Vollzeit ­­/­­ Teilzeit 19.09.2024 United Airlines Inc. Fluggesellschaft Frankfurt am Main (DE)
Weitere passende Anzeigen:

1

Passende Jobs zu Ihrer Suche ...

... immer aktuell und kostenlos per E-Mail.
Sie können den Suchauftrag jederzeit abbestellen.
Es gilt unsere Datenschutzerklärung. Sie erhalten passende Angebote per E-Mail. Sie können sich jederzeit wieder kostenlos abmelden.

Customer Service Representative (m/w/d) - Vollzeit ­­/­­ Teilzeit

Drucken
United Airlines Inc. Fluggesellschaft
Frankfurt am Main (DE)

Informationen zur Anzeige:

Customer Service Representative (m/w/d) - Vollzeit / Teilzeit
United Airlines Inc. Fluggesellschaft
Frankfurt am Main (DE)
Aktualität: 19.09.2024

Anzeigeninhalt:

19.09.2024, United Airlines Inc. Fluggesellschaft
Frankfurt am Main (DE)
Customer Service Representative (m/w/d) - Vollzeit / Teilzeit
Aufgaben:
- Interacting with customers in a kind and helpful manner is key to creating memorable experiences and building customer loyalty - Stepping up and anticipating customer needs while maintaining a strong sense of responsibility when we have inconvenienced a customer - Working each and every day with a safety mindset by ensuring we hold ourselves and each other to the highest standards - Navigating challenges by being steady yet adaptable. Maintaining composure and managing conflict and not taking customer frustration personally. - Working collaboratively with others, supporting your colleagues, and helping them be successful with new processes and technologies. - Working with state of the art tools in an exciting environment - Checking-in and processing of passengers and baggage onto flights - Ensuring that passengers are in possession of valid documentation for travel - Meeting and boarding flights, assisting passengers wherever required that includes: - Working remote arrivals and departures outside (heat, rain, snow) - Driving on the ramp - Baggage service handling, incl. occasional lifting of bags up to 25kg - Manual handling of aircraft doors - Transfer counter - United Club lounge - Assigned other duties in Customer Services as and when required to meet operational demands ensuring the smooth running - Professional service to our customers, both internal and external
Qualifikationen:
- Must be fluent in English and German (written and spoken) - High School Diploma or equivalent secondary school certificate - A proven track record of reliability - Professional image and appearance - Outstanding customer service skills - Confident communication skills - Ability to travel to other countries for training purposes - Must be at least 18 years of age - Must be flexible to work all shifts and, when necessary, available 7 days a week / 24 hours a day, including holidays and weekends, to deal with any operational and /or unforeseen situations - Must be legally authorized to work in Germany/EU for any employer without sponsorship - Successful completion of interview required to meet job qualification - Reliable, punctual attendance is an essential function of the position - Previous airport operations experience with United Airlines - Valid driver's license for Germany - Fluency in other European languages

Standorte