IT Support Specialist (Server, Networking, and General IT)
12.12.2024
VITROMED GmbH
Langenfeld (Rheinland) (DE)
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IT Support Specialist (Server, Networking, and General IT)
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VITROMED GmbH
Langenfeld (Rheinland) (DE)
Informationen zur Anzeige:
IT Support Specialist (Server, Networking, and General IT)
VITROMED GmbH
Langenfeld (Rheinland) (DE)
Aktualität: 12.12.2024
Anzeigeninhalt:
12.12.2024, VITROMED GmbH
Langenfeld (Rheinland) (DE)
IT Support Specialist (Server, Networking, and General IT)
Aufgaben:
- Location: VITROMED GmbH in Langenfeld (RhD), with Multiple Sites (20% travel required, within Europe)
- Job Summary:
- VITROMED GmbH is seeking a skilled and proactive IT Support Specialist to manage and maintain the company's IT infrastructure across multiple locations.
- The ideal candidate will have hands-on experience with servers, networking, and general IT support.
- In this role, you will ensure the smooth operation of our systems, troubleshoot technical issues, and collaborate with external IT service providers.
- The position requires travel between various company locations to provide on-site support and ensure system uptime.
- Key Responsibilities:
- Server Management:
- - Install, configure, and maintain physical and virtual servers.
- - Perform regular system checks, backups, and updates.
- - Monitor server performance, resolve technical issues, and optimize system performance.
- - Ensure data integrity and security through best practices and compliance protocols.
- Networking:
- - Set up, configure, and maintain LAN, WAN, VPN, and wireless networks.
- - Monitor network performance, diagnose and resolve connectivity issues.
- - Troubleshoot network hardware (routers, switches, firewalls) and software issues.
- - Ensure proper network security, including firewall configuration and regular updates.
- General IT Support:
- - Provide desktop support for company employees, including hardware and software troubleshooting.
- - Assist with the setup, configuration, and maintenance of company devices (computers, printers, mobile devices).
- - Install and update software, troubleshoot applications, and ensure the availability of necessary IT resources.
- - Respond to help desk requests promptly, prioritizing critical issues to minimize downtime.
- IT Infrastructure:
- - Maintain documentation of IT infrastructure, including system configurations and procedures.
- - Ensure the timely and effective installation of IT systems for new locations or during office moves.
- - Coordinate the procurement of IT hardware and software as required.
- Vendor Management:
- - Liaise with external IT service providers to resolve advanced technical issues or support major projects.
- - Collaborate with third-party vendors for services such as internet, telecoms, and cloud services.
- - Evaluate and recommend external solutions to enhance the company's IT infrastructure.
- Travel:
- - Travel between company locations to provide on-site support as needed, 20% within Europe - Ensure consistent IT support at all locations, providing both scheduled and ad-hoc assistance.
- Required Skills and Qualifications:
- - Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
- - Proven experience in server management (Windows/Linux), networking, and IT support.
- - Proficiency with networking technologies (LAN/WAN, firewalls, switches, VPNs, wireless networks).
- - Strong understanding of system security, data backup, and recovery processes.
- - Ability to troubleshoot and solve complex hardware, software, and network issues.
- - Familiarity with cloud services and virtualization technologies (e.g., VMware, AWS, Azure).
- - Excellent communication and interpersonal skills.
- - Ability to travel between company locations on short notice.
- Preferred Skills:
- - Certifications such as CompTIA Network+, CompTIA Security+, CCNA, or MCSA.
- - Experience with VoIP systems and telecommunications.
- - Experience working in a multi-location company or supporting remote users.
- Start date: immediately
- Work time: full-time position, social secured
- Interested?
- Please send your CV via email (PDF) to the contact below.
- Subject: IT Support
- Contact
- VITROMED Langenfeld
- Raiffeisenstraße 15a
- 40764 Langenfeld (Rheinland)
- E-Mail: career@vitromed.com (mailto:career@vitromed.com)
Qualifikationen:
Soft-Skills: Organisationsfähigkeit, Zuverlässigkeit, Sorgfalt/Genauigkeit, Flexibilität, Ganzheitliches Denken
Standorte