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IT Support Specialist (Server, Networking, and General IT)
VITROMED GmbH
Langenfeld (Rheinland) (DE)
Aktualität: 12.12.2024

Anzeigeninhalt:

12.12.2024, VITROMED GmbH
Langenfeld (Rheinland) (DE)
IT Support Specialist (Server, Networking, and General IT)
Aufgaben:
  • Location: VITROMED GmbH in Langenfeld (RhD), with Multiple Sites (20% travel required, within Europe)
  • Job Summary:
  • VITROMED GmbH is seeking a skilled and proactive IT Support Specialist to manage and maintain the company's IT infrastructure across multiple locations.
  • The ideal candidate will have hands-on experience with servers, networking, and general IT support.
  • In this role, you will ensure the smooth operation of our systems, troubleshoot technical issues, and collaborate with external IT service providers.
  • The position requires travel between various company locations to provide on-site support and ensure system uptime.
  • Key Responsibilities:
  • Server Management:
  • - Install, configure, and maintain physical and virtual servers.
  • - Perform regular system checks, backups, and updates.
  • - Monitor server performance, resolve technical issues, and optimize system performance.
  • - Ensure data integrity and security through best practices and compliance protocols.
  • Networking:
  • - Set up, configure, and maintain LAN, WAN, VPN, and wireless networks.
  • - Monitor network performance, diagnose and resolve connectivity issues.
  • - Troubleshoot network hardware (routers, switches, firewalls) and software issues.
  • - Ensure proper network security, including firewall configuration and regular updates.
  • General IT Support:
  • - Provide desktop support for company employees, including hardware and software troubleshooting.
  • - Assist with the setup, configuration, and maintenance of company devices (computers, printers, mobile devices).
  • - Install and update software, troubleshoot applications, and ensure the availability of necessary IT resources.
  • - Respond to help desk requests promptly, prioritizing critical issues to minimize downtime.
  • IT Infrastructure:
  • - Maintain documentation of IT infrastructure, including system configurations and procedures.
  • - Ensure the timely and effective installation of IT systems for new locations or during office moves.
  • - Coordinate the procurement of IT hardware and software as required.
  • Vendor Management:
  • - Liaise with external IT service providers to resolve advanced technical issues or support major projects.
  • - Collaborate with third-party vendors for services such as internet, telecoms, and cloud services.
  • - Evaluate and recommend external solutions to enhance the company's IT infrastructure.
  • Travel:
  • - Travel between company locations to provide on-site support as needed, 20% within Europe - Ensure consistent IT support at all locations, providing both scheduled and ad-hoc assistance.
  • Required Skills and Qualifications:
  • - Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
  • - Proven experience in server management (Windows/Linux), networking, and IT support.
  • - Proficiency with networking technologies (LAN/WAN, firewalls, switches, VPNs, wireless networks).
  • - Strong understanding of system security, data backup, and recovery processes.
  • - Ability to troubleshoot and solve complex hardware, software, and network issues.
  • - Familiarity with cloud services and virtualization technologies (e.g., VMware, AWS, Azure).
  • - Excellent communication and interpersonal skills.
  • - Ability to travel between company locations on short notice.
  • Preferred Skills:
  • - Certifications such as CompTIA Network+, CompTIA Security+, CCNA, or MCSA.
  • - Experience with VoIP systems and telecommunications.
  • - Experience working in a multi-location company or supporting remote users.
  • Start date: immediately
  • Work time: full-time position, social secured
  • Interested?
  • Please send your CV via email (PDF) to the contact below.
  • Subject: IT Support
  • Contact
  • VITROMED Langenfeld
  • Raiffeisenstraße 15a
  • 40764 Langenfeld (Rheinland)
  • E-Mail: career@vitromed.com (mailto:career@vitromed.com)
Qualifikationen:

Soft-Skills: Organisationsfähigkeit, Zuverlässigkeit, Sorgfalt/Genauigkeit, Flexibilität, Ganzheitliches Denken

Standorte

IT Support Specialist (Server­­,­­ Networking­­,­­ and General IT)

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VITROMED GmbH
Langenfeld (Rheinland) (DE)
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