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Customer Service Representative (m/f/d) Social Media Support : French or Italian
Personalbüro U. Herrmann
Aktualität: 06.06.2024

Anzeigeninhalt:

06.06.2024, Personalbüro U. Herrmann
Customer Service Representative (m/f/d) Social Media Support : French or Italian
Ihre Aufgaben:
- Handle customer enquiries and requests and respond to them according to need and situation. - Communicate with customers via different channels (e.g. phone, mail or chat) to ensure an optimal customer experience. - Dealing with the customer's various concerns regarding their social media account, marketing measures and their advertising effectiveness and offering them the right solution. - Provide individual product advice that not only generates orders, but also fulfills the real needs of our customers. - Once the customer is happy, document the interaction in the customer database.
Das bringen Sie mit:
- Are proficient or bilingual in French or Italian in speech and writing. - Also have a good command of written and spoken English. - Are confident in using a PC. - Are willing to continuously expand your skills. - Experience in customer service