Informationen zur Anzeige:
Customer Service Representative (m/f/d) Social Media Support : French or Italian
Personalbüro U. Herrmann
Aktualität: 06.06.2024
Anzeigeninhalt:
06.06.2024, Personalbüro U. Herrmann
Customer Service Representative (m/f/d) Social Media Support : French or Italian
Ihre Aufgaben:
- Handle customer enquiries and requests and respond to them according to need and situation.
- Communicate with customers via different channels (e.g. phone, mail or chat) to ensure an optimal customer experience.
- Dealing with the customer's various concerns regarding their social media account, marketing measures and their advertising effectiveness and offering them the right solution.
- Provide individual product advice that not only generates orders, but also fulfills the real needs of our customers.
- Once the customer is happy, document the interaction in the customer database.
Das bringen Sie mit:
- Are proficient or bilingual in French or Italian in speech and writing.
- Also have a good command of written and spoken English.
- Are confident in using a PC.
- Are willing to continuously expand your skills.
- Experience in customer service