Customer Order Specialist (m/w/d) Airbus

- Responsibility for order processing, administration and management of material orders received from customers (airlines, maintenance and repair organizations (MROs), brokers and others) - Facilitates material stock dispatch from global resources (warehouses, suppliers, vendors, etc.) - Charged with material sourcing from Satair procurement and other business partners which includes constant monitoring and escalation - Develops solutions and takes decisions to ensure on-time material delivery to meet customer expectations - Clarifies spares technical queries utilizing technical documentation and/or liaises withtechnical and engineering departments. - Provides consistently high quality responses to all customer related requests for all materials and related services to ensure the highest possible customer satisfaction - Organize and conduct regular account meetings with customers, internal stakeholders, Satair Account Directors, Airbus Customer Support Directors, Airbus Field Service Representatives and others, to share information and keep a global view on your customers’ activity