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23.12.2024, Stockert GmbH
Freiburg im Breisgau
Key Account/Project Engineer (m/f/d)
Über uns:
Stockert has been developing and producing medical technology solutions for minimally invasive therapies since 1985 in order to sustainably improve the quality of life of millions of people worldwide and their families. Our products save lives and stand for advanced technology and the highest quality. For us, there is no compromise when it comes to patient safety and customer satisfaction. Support us on this important mission and become part of the Stockert team.
We are looking for ambitious and motivated individuals who enjoy working in a dynamic and fast-growing environment. Together we want to further expand our customer and product portfolio and actively shape the future of medical technology.
Stockert entwickelt und produziert seit 1985 Medizintechniklösungen für minimalinvasive Therapien, um die Lebensqualität von Millionen von Menschen weltweit und deren Familien nachhaltig zu verbessern. Unsere Produkte retten Leben und stehen für fortschrittliche Technologie und höchste Qualität. Für uns gibt es keine Kompromisse, wenn es um Patientensicherheit und Kundenzufriedenheit geht. Unterstütze uns auf dieser wichtigen Mission und werde Teil des Stockert-Teams.
Aufgaben:
- Position Overview:
- The Key Account and Project Manager will serve as the primary liaison for our new Japanese customer, fostering strong relationships, managing projects from concept to delivery, and driving customer satisfaction. The role requires exceptional project management skills, cultural fluency with Japanese business practices, and a deep understanding of medical device lifecycle.
- Key Responsibilities:
- 1. Key Account Management:
- Build and maintain a trusted partnership with the Japanese customer's stakeholders.
- Understand the customer's needs, challenges, and expectations to deliver tailored solutions.
- Ensure ongoing communication, alignment, and transparency between the customer and internal teams.
- Develop account strategies to achieve long-term business growth and customer retention.
- 2. Project Management:
- Plan, execute, and monitor projects from initial inquiry to delivery, ensuring timelines,
- Budgets, and quality standards are met.
- Act as the main point of contact for project status, updates, and issue resolution.
- Collaborate with cross-functional teams (R&D, production, quality assurance, supply
- Chain) to meet project milestones.
- Identify risks and develop mitigation strategies to ensure project success.
- 3. Cross-Cultural Communication and Customer Advocacy:
- Serve as a cultural bridge between the German headquarters and the Japanese customer, ensuring effective communication and understanding of cultural nuances.
- Translate customer feedback into actionable insights for the organization.
- Provide reports, presentations, and status updates in both English and (if applicable) Japanese.
Qualifikationen:
- Minimal Qualifications
- Bachelor's degree in Business Administration, Science, Engineering, Project
- Management, or related field.
- Excellent written and verbal communication skills in English and Japanese.
- Strong project management skills with experience in Agile, Waterfall, or other
- Methodologies.
- Ability to work independently, prioritize tasks, and meet deadlines.
- The Ideal candidate would also have some or all of the following:
- 5+ years of experience in Key Account Management and/or Project Management, ideally
- In the medical device, pharmaceutical, or high-tech manufacturing sectors.
- Experience managing Japanese clients, with an understanding of Japanese business
- Etiquette and culture.
- Strong negotiation, analytical, and problem-solving skills.
- Technical understanding of OEM manufacturing processes and medical device
- Standards (e.g. ISO 13485).
- German language competency (Business Fluent)
- Experience working with cross-functional, international teams.
- Familiarity with ERP systems and project management tools.
Wir bieten:
- Innovative working environment with flat hierarchies and a start-up mentality
- Opportunity to actively develop and shape new technologies in the field of medical
- Technology
- Direct collaboration in an interdisciplinary team of engineers,
- Scientists and medical technology experts
- Flexible working hours, home office options and family-friendly working conditions
- Continuous training and individual development opportunities
- Weltmarktführende Technologien
Unser Kontakt:
Mailine Berkler
Telefon: +49 761 20716 32
E-Mail: bewerbung@stockert.de
Stockert GmbH
Bötzinger Straße 31 | D-79111 Freiburg
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