Informationen zur Anzeige:
Information System Administration Support / Medical Repository (m/w/d)
Cs2 ITEC GmbH & Co. KG
München (DE)
Aktualität: 11.09.2024
Anzeigeninhalt:
11.09.2024, Cs2 ITEC GmbH & Co. KG
München (DE)
Information System Administration Support / Medical Repository (m/w/d)
Aufgaben:
- Responsible for business operations using established IT services based on business requirements for DSE Affiliates and Regional Hub
- Act as primary contact for business users of the affiliate platform
- Work closely with Regional Business Leads
- Escalate to Regional Service Manager if issues, risks or requirements are not resolved
- May be called upon by Regional IT to triage IT related issues
- Develop and manage onboarding forms (EU + Affiliates)
- Approve/reject user role requests and assign training in ALTOS Learning Man.System
- Ensure training assignments are completed and fulfilled on time
- Processing of standard form requests, e.g. Product Request Form, Master Data Update Request, Restricted Workflow Requests
- Manage and approve other standard forms, e.g. portal change requests
- Attend bi-weekly meetings with IT and Business; responsible for disseminating information to affiliates
- Ensure all EU subsidiary documentation is up to date and maintained, e.g. master setup file, local user group restriction files, QRCs
- Manage and participate in the testing of any enhancements (i.e. Business, Veeva Vault releases, Tech Support changes) or changes at the affiliate level.
Qualifikationen:
- Bachelor's or Master's degree in natural sciences (biology, chemistry, pharmacy, medical student, etc.)
- Global Excellence in the Management of Medical Education and Information
- Skills to organize, coordinate and execute on details, while keeping the big picture in sight
- Reliability and demonstrated ability to work in teams, as well as autonomous/without constant monitoring
- Excellent written and verbal communication skills in English additional languages are an advantage
- Strong working knowledge of full Microsoft Office (Outlook, TEAMS, Word, Excel, PowerPoint, etc.)
- Very good communication and interpersonal skills
- Hands-on mentality, proactive mindset, ability to work on several topics at the same time, openness to gain experience in all areas of Medical Affairs
- Ability to work in frequently changing environment, i.e. agile mindset
- Ideally, initial experience in the pharmaceutical sector
Standorte