Customer Order Specialist (d­­/­­f­­/­­m) für AIRBUS

Responsibility for order processing, administration and management of material orders received from customers (airlines, maintenance and repair organizations (MROs), brokers and others) Facilitates material stock dispatch from global resources (warehouses, suppliers, vendors, etc.) Charged with material sourcing from Satair procurement and other business partners which includes constant monitoring and escalation Develops solutions and takes decisions to ensure on-time material delivery to meet customer expectations Clarifies spares technical queries utilizing technical documentation and/or liaises withtechnical and engineering departments Provides consistently high quality responses to all customer related requests for all materials and related services to ensure the highest possible customer satisfaction Organize and conduct regular account meetings with customers, internal stakeholders, Satair Account Directors, Airbus Customer Support Directors, Airbus Field Service Representatives and others, to share information and keep a global view on your customers & rsquo; activity