- Application Administration: Manage the day-to-day operations of the Advantest Licensing application, including user access, configurations, and troubleshooting - Technical Support: Provide 2nd level technical support and guidance to 1st level support team regarding application functionality and issue resolution - System Maintenance: Ensure the application is up-to-date with the latest patches and updates. Collaborate with licensing solution vendor to implement system upgrades and enhancements. - Documentation and Training: Develop and maintain user manuals, training materials, and FAQs related to the Licensing application. Conduct training sessions for new users and refresher courses as needed. - Monitoring and Alerts: Experience setting up and utilizing monitoring tools (e.g., Nagios, Prometheus) to track application uptime, performance metrics, and end-to-end process visibility for proactive issue detection and trigger alerts in case of system unavailability or performance degradation