Informationen zur Anzeige:
Senior Application Specialist (m/f/d) Licensing software - English language
expertplace professionals GmbH
Stuttgart (DE)
Aktualität: 01.10.2024
Anzeigeninhalt:
01.10.2024, expertplace professionals GmbH
Stuttgart (DE)
Senior Application Specialist (m/f/d) Licensing software - English language
Aufgaben:
· Manage the day-to-day operations of the company´s licensing application, including user access, configurations, and troubleshooting
· Provide 2nd level technical support and guidance to 1st level support team regarding application functionality and issue resolution
· Ensure the application is up-to-date with the latest patches and updates. Collaborate with licensing solution vendor to implement system upgrades and enhancements
· Develop and maintain user manuals, training materials, and FAQs related to the Licensing application. Conduct training sessions for new users and refresher courses as needed
· Experience setting up and utilizing monitoring tools (e.g., Nagios, Prometheus) to track application uptime, performance metrics, and end-to-end process visibility for proactive issue detection and trigger alerts in case of system unavailability or performance degradation.
Qualifikationen:
· Bachelor's degree in computer science, engineering, or a related field
· Strong technical skills with experience in supporting enterprise applications. Familiarity with licensing software is preferred
· Proven ability to troubleshoot technical issues independently and implement effective solutions
· Clear end effective communication skills, both verbal and written. Ability to interact with diverse stakeholders including end-users, IT teams, and management
· Willingness and ability to quickly learn new technologies and processes. Adaptability to changing business needs and priorities
· Experience in MS-SQL database management and Linux management
· Fluent English language skills; German language skills is a plus
Standorte
Senior Application Specialist (m/f/d) Licensing software - English language
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expertplace professionals GmbH
Stuttgart (DE)