Informationen zur Anzeige:
Customer Service Representative with French in native level (m/f/d) Hybrid
Foundever B.V. & Co. KG
Berlin (DE)
Aktualität: 01.10.2024
Anzeigeninhalt:
01.10.2024, Foundever B.V. & Co. KG
Berlin (DE)
Customer Service Representative with French in native level (m/f/d) Hybrid
Aufgaben:
- Advising our French-speaking customers by telephone and e-mail
- Solving queries quickly and competently to increase customer satisfaction
- Processing and resolving customer complaints
- Building relationships with the new and existing customer base
- Adhering to the principles and values of our company
Qualifikationen:
- Fluency in French and English (C2-level)
- Excellent customer service expertise
- Previous experience in a customer focused or sales environment, previous contact centre experience is desirable
- Demonstrable experience of working within a structured process
- Proficient IT Skills (Microsoft-Office)
- The ability to work well as part of a team
- Being flexible and open to a new challenge
- Willingness to learn and eagerness to learn
- Empathetic and socially competent personality
- Valid work permit for Germany
- Willingness to work in the office in Berlin
Standorte